Last Updated: 01/03/2026
Thank you for shopping with DS STERLING SILVER.
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1. Order Processing Time

• Orders are processed within 1–3 business days.

• Orders are not processed on Sundays or public holidays.

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2. Shipping Time
Estimated delivery time:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

Delivery time may vary due to location or courier delays.
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3. Shipping Charges

• Shipping charges (if any) will be displayed at checkout.

• Free shipping may be available during promotions.

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4. Order Tracking
Once your order is shipped:

• You will receive a tracking number via email or WhatsApp.

• You can track your order using the courier partner’s website.

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5. Delayed or Lost Shipments

• We are not responsible for delays caused by courier companies.

• If your shipment appears lost, contact us and we will assist in resolving the issue.

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6. Incorrect Address

• Customers must provide accurate shipping details.

• We are not responsible for delivery issues due to incorrect address details.